Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Orders placed after business hours or on weekends will be processed on the next business day.
During holidays, promotions, or peak shopping periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

United States: 3–7 business days
Canada: 5–10 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 6–12 business days
Europe: 5–12 business days
Rest of the World: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping: Available on qualifying orders where indicated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update after shipment.

International Shipping

We ship worldwide.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government. These fees are not included in the purchase price or shipping cost.

Delays

While we strive to deliver orders on time, delays may occur due to:

Weather conditions
Customs clearance
Carrier delays
High shipping volumes
Other circumstances beyond our control

We appreciate your patience if unexpected delays occur.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided and the order has already been shipped, we are unable to reroute the package. Additional shipping charges may apply if the order is returned and needs to be reshipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Order Changes & Cancellations

Orders can only be changed or cancelled within 12 hours of being placed. Once an order has entered processing or has been shipped, changes or cancellations cannot be guaranteed.